Help & FAQs

Help & FAQs

SHIPPING

  • Do you offer Free shipping ?
  • Do you ship Internationally ?
  • When will I receive my order ?
  • Will there be custom charges ?
  • Can I change or Cancel my order ?
  • How do I track my pacakge ?

PAYMENTS

  • What is the easiest and Fastest payment option ?
  • Which Paument Methid Do you accept ?
  • Can i save my Debit/ credit card ?
  • Why was my Credit / Debit card declined at checkout ?

RETURNS & EXCAHNGES

  • I ordered a wrong size what do I do ?
    we will do our best to get you the right size. For an exchange, please make Please contact us and we will arrange an exchange for you. We are committed to our customer’s satisfaction and sure.
    • Contact us within three days of receiving your order. We are unable to arrange an exchange after this period.
    • Make sure the products are un worn and un washed.
    • Make sure that you have the original packaging.
    • All the exchanged items are double-checked by our ware house for any possible defect.
    • Our team will send you all the instructions for exchange via email.
  • Are there any cost to do exchanges ?
    Exchanges are completely free for all customers.
  • What if I received a damaged or defective product ?
    Please contact us and we will issue full refund.
  • What is our Exchange policy ?
  • What is oue Return Policy ?
    • At this time we are unable to provide returns unless the product is defective.
    • Our team is working on return policy in the future.
    • However, we are offering fast and convenient exchange to our customers for the wrong size of the products bought.